February 22, 2012

Three great CRM (customer relationship management) tools for small business

shaking_hands

Contact management is an essential part of building relationships both for business and personal. As a company or individual, there are a number of free or extremely cost effective SaaS (software as a service) options available to you. By using these tools, you can manage your own individual contacts or build a team database, accessible [...]

Using Skype as a business phone in Canada

skype

I’ve been researching different options for my business phone since starting StGermaine.ca. I use VOIP for my other companies and I’ve been very happy with the service. That being said, I’ve always wanted to try Skype for business. Their technology is fantastic and the price is right – unlimited calls and my own phone number [...]

Understanding cloud computing

cloud-computing-SaaS

Cloud computing is the future of technology. Most techies would say the present. It’s the shift from running software applications locally on your computer to online applications that run “in the cloud” – the cloud being the internet. You pay a monthly service fee to use these “software as a service” or “SaaS” applications and [...]

Managing contract workers remotely – a brief guide

The last decade has seen a considerable rise in outsourcing certain jobs due to the availability of highly skilled staff in other countries. This has led to many online services that provide  tools for managing contract workers remotely. Managing workers remotely offers unique challenges and requires strong project management skills. You’ll be dealing with people [...]

Creating a virtual office – part one

setting up a virtual office

A virtual office is an office without a physical location where staff work remotely from home using online and communications technology. In this post, I’ll talk about why I decided to go with a virtual office and provide you with tips on how you can create your own. After assessing the pros and cons for [...]